Help
ChillSpark Support
We’re a small research team and we read every message. Email us and we’ll usually reply within 2 business days.
Contact us
Augmented Human Lab, School of Computing, National University of Singapore
Frequently asked questions
How do I delete my account?
Open the app, go to Settings → Delete Account, and confirm. This permanently removes your profile, learning progress, onboarding responses, and any interaction history. If you can’t access the app, email us from your registered address.
ChillSpark never sends me a nudge — what’s wrong?
Nudges require location, notification, and (optionally) calendar permissions. Check your device settings. On iOS, background location must be set to “Always.” If problems persist, contact support with your device model and OS version.
I forgot my password.
On the login screen tap Forgot Password. You will receive a one-time code at your registered email to reset your password.
How do I report a bug or request a feature?
Email us at support@ahlab.org. Screenshots and steps to reproduce are extremely helpful.
Is ChillSpark free?
Yes. ChillSpark is a free micro-learning app. We do not sell in-app purchases or subscriptions.
Who is behind ChillSpark?
ChillSpark is a project of the Augmented Human Lab at the National University of Singapore. Learn more at ahlab.org.